How jilpub Approaches Your Privacy
These six principles shape every data decision jilpub makes — from the moment you create an account to the day you request deletion of your records.
Transparency
jilpub is clear about what personal data we collect, why we collect it, and who we may share it with. You will never be surprised by how your information is used. This Privacy Policy is written in plain language so every Filipino player can understand their rights and our obligations without needing a lawyer to translate it.
Purpose Limitation
Personal data collected by jilpub is used only for the specific purposes described in this Policy — account management, regulatory compliance, payment processing, and service improvement. We do not collect data speculatively or repurpose it for unrelated activities without your knowledge and, where required, your explicit consent.
Data Security
jilpub applies technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction. All data in transit is encrypted using SSL/TLS protocols. Sensitive data at rest is stored using industry-standard encryption. Access to personal data is restricted to authorized personnel on a need-to-know basis.
Your Control
You have real, exercisable rights over your personal data under the Data Privacy Act. You can access, correct, and request deletion of your information. You can object to certain processing activities and withdraw consent where consent is the legal basis for processing. jilpub provides a clear process for exercising each of these rights.
Data Minimization
jilpub collects only the personal data that is necessary for the purposes described in this Policy. We do not collect excessive information, retain data longer than required, or store sensitive details that serve no legitimate purpose. Verification data is collected to meet legal requirements, not to build profiles beyond what is operationally necessary.
Regulatory Compliance
jilpub processes personal data in compliance with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and applicable PAGCOR data governance guidelines. Our data handling practices are reviewed periodically to reflect updates in Philippine data protection law and regulatory guidance from the National Privacy Commission.
Contents
- 1. Scope & Application
- 2. Data We Collect
- 3. How We Collect Data
- 4. Legal Basis for Processing
- 5. How We Use Your Data
- 6. Sharing Your Data
- 7. Data Retention
- 8. Cookies & Tracking
- 9. Your Rights
- 10. Security Measures
- 11. Children's Privacy
- 12. Third-Party Services
- 13. Data Breach Protocol
- 14. Policy Amendments
- 15. Contact & DPO
1 Scope & Application
This Privacy Policy applies to all personal data processed by jilpub in connection with the operation of jilpub.cam and any associated services, mobile browser interfaces, and customer support channels. It applies to:
- All registered Players holding a jilpub Account, including applicants whose registration was not completed
- Visitors to jilpub.cam who have not registered an Account
- Individuals who contact jilpub's customer support by any channel
- Former Players whose Accounts have been closed or whose data is retained for legal or compliance purposes
This Policy does not apply to third-party websites, payment processors, or game providers that may be accessible from or integrated with the jilpub Platform. jilpub is not responsible for the privacy practices of those third parties, and Players are encouraged to review the applicable privacy policies of any third-party service they use.
In this Policy, "personal data" has the meaning ascribed to it under the Data Privacy Act of 2012: any information from which the identity of an individual can be directly or indirectly ascertained. "Processing" means any operation performed upon personal data, including collection, recording, organization, storage, updating, retrieval, use, disclosure, or deletion.
2 Personal Data We Collect
jilpub collects the following categories of personal data, depending on how you interact with the Platform:
2.1 Account Registration Data
When you create a jilpub Account, we collect:
Full legal name Date of birth Mobile number Email address Username Password (hashed)
2.2 Identity Verification Data (KYC)
To comply with PAGCOR requirements and the Anti-Money Laundering Act, jilpub may collect:
Government ID type and number ID document scan or photograph Selfie for liveness verification Proof of address Source of funds declaration
2.3 Financial Transaction Data
In connection with deposits and withdrawals, we process:
GCash / PayMaya account reference Bank account details (for bank transfers) Transaction amounts and timestamps Payment method type
2.4 Activity and Usage Data
As you use the Platform, jilpub automatically collects:
- Game history, bet amounts, win/loss records, and session duration
- IP address, device type, operating system, and browser/app version
- Pages visited, navigation paths, and feature interactions on jilpub.cam
- Login timestamps, session tokens, and device identifiers
2.5 Communications Data
When you contact jilpub support or respond to surveys, we retain records of those communications, including the content of messages, chat transcripts, and the date and time of contact.
jilpub does not store full payment card numbers. Partial card details displayed in your account interface are masked for security. All financial data transmitted between your device and jilpub is encrypted in transit.
3 How We Collect Your Data
jilpub collects personal data through the following channels:
- Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions
- Automatically through the Platform — via cookies, web beacons, server logs, and similar tracking technologies as you browse jilpub.cam or use the Platform's features
- From payment service providers — transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank in connection with your financial transactions
- From identity verification providers — where jilpub uses third-party KYC services to verify your identity documents, those providers share the outcome of the verification with jilpub
- From regulatory bodies — jilpub may receive information about Players from PAGCOR, the AMLC, or other Philippine regulatory authorities in connection with compliance obligations
4 Legal Basis for Processing
Under the Data Privacy Act of 2012, jilpub processes your personal data on one or more of the following legal bases:
- Contractual necessity: Processing is necessary for the performance of the contract between you and jilpub — including account management, payment processing, and game provision — or to take steps at your request before entering into that contract
- Legal obligation: Processing is required to comply with applicable Philippine law, including PAGCOR regulatory requirements, the Anti-Money Laundering Act, and the Data Privacy Act itself
- Legitimate interests: Processing is necessary for the legitimate interests of jilpub, including fraud detection, platform security, responsible gaming enforcement, and service improvement, provided those interests are not overridden by your rights and interests
- Consent: For certain processing activities — such as direct marketing communications — jilpub will request your explicit consent and will rely on that consent as the legal basis. You may withdraw consent at any time without affecting the lawfulness of prior processing
5 How jilpub Uses Your Personal Data
jilpub uses your personal data for the following specific purposes:
5.1 Account Administration
To create and maintain your jilpub Account, verify your identity, authenticate your login sessions, process password resets, and communicate important account-related information such as security alerts and transaction confirmations.
5.2 Service Delivery
To provide access to casino games, sports betting markets, sabong, live dealer tables, and all other features available on the jilpub Platform. Your usage data enables jilpub to personalize your experience, display relevant game recommendations, and maintain your session preferences.
5.3 Payment Processing
To process deposits from and withdrawals to your GCash, PayMaya, or Philippine bank account; to maintain a transaction history for your records; and to investigate and resolve any payment discrepancies.
5.4 Regulatory and Legal Compliance
To meet jilpub's obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160 as amended), the Data Privacy Act (RA 10173), and all other applicable Philippine laws. This includes conducting transaction monitoring, reporting suspicious activity to the AMLC, retaining records for the legally prescribed minimum retention periods, and responding to lawful requests from regulatory authorities.
5.5 Responsible Gaming
To monitor your gaming activity for signs of problem gambling, enforce self-exclusion requests, apply deposit limits you have set, send session time reminders, and identify situations where jilpub may need to take protective action under its Responsible Gaming Policy.
5.6 Fraud Prevention and Security
To detect and prevent unauthorized access to Accounts, identify and investigate fraudulent transactions or bonus abuse, detect multiple Account ownership, and protect the integrity of the Platform for all Players.
5.7 Customer Support
To respond to your inquiries, resolve complaints, investigate disputes, and improve the quality of jilpub's support services based on the history and context of your interactions with the support team.
5.8 Marketing Communications (with consent)
Where you have opted in to marketing communications, jilpub may use your contact details to send you information about promotions, bonuses, new game releases, and platform updates. You may opt out of marketing communications at any time by contacting jilpub support.
6 Sharing Your Personal Data
jilpub does not sell, trade, or rent your personal data to third parties for commercial purposes. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
- Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank receive the minimum necessary financial data to process your deposit and withdrawal requests
- Identity verification providers: Third-party KYC service providers receive your identity documents and biometric data solely for the purpose of verifying your identity on behalf of jilpub in compliance with PAGCOR requirements
- Game content providers: Third-party game studios and content providers may receive anonymized or pseudonymized session data necessary for the provision and maintenance of their games on the jilpub Platform
- Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies as required by law or upon lawful demand
- Legal proceedings: Courts, arbitral bodies, or law enforcement authorities in connection with legal proceedings where jilpub is a party or where disclosure is compelled by lawful order
- Professional advisors: Lawyers, auditors, and accountants engaged by jilpub who are bound by professional duties of confidentiality
Any third party receiving your personal data from jilpub is required to process that data in accordance with the Data Privacy Act and applicable contractual data protection obligations. jilpub does not transfer personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place.
7 Data Retention
jilpub retains your personal data for as long as is necessary to fulfill the purposes described in this Policy, subject to the following minimum retention periods required by Philippine law:
- Account data and KYC records: Retained for a minimum of five (5) years from the date of Account closure, as required under the Anti-Money Laundering Act and PAGCOR regulatory guidelines
- Transaction records: Retained for a minimum of five (5) years from the date of each transaction, for AML compliance and financial audit purposes
- Communication records: Customer support interactions are retained for a minimum of two (2) years to support dispute resolution and service quality improvement
- Marketing consent records: Retained for as long as you remain subscribed to marketing communications plus a reasonable period thereafter to evidence your consent
Upon expiry of the applicable retention period, jilpub will securely delete or anonymize your personal data. Where deletion is not technically feasible — for example, due to backup storage systems — jilpub will isolate the data from further processing until deletion is possible.
8 Cookies & Tracking Technologies
jilpub uses cookies and similar tracking technologies on jilpub.cam to support the functionality of the Platform, analyze usage patterns, and deliver a personalized experience. The types of cookies used include:
- Strictly necessary cookies: Required for the Platform to function correctly, including session management, login authentication, and security tokens. These cannot be disabled without affecting Platform functionality
- Functional cookies: Remember your preferences such as language settings and display options to improve your experience across sessions
- Analytics cookies: Collect aggregated, anonymized data about how visitors use jilpub.cam, enabling jilpub to improve Platform performance and content
- Session cookies: Temporary cookies that expire when you close your browser, used to maintain your login session and game state during active use
You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the Platform, including the ability to log in and maintain an active session. Disabling analytics cookies will not affect your ability to use jilpub's services.
9 Your Data Rights Under Philippine Law
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jilpub:
| Right | What It Means | How to Exercise |
|---|---|---|
| Right to be Informed | Know what personal data jilpub holds about you, how it is used, and who it is shared with | This Privacy Policy; contact support for specific queries |
| Right to Access | Obtain a copy of your personal data held by jilpub | Submit a written request to jilpub support via live chat or email |
| Right to Rectification | Correct inaccurate or incomplete personal data | Update details in Account Settings or contact support for KYC corrections |
| Right to Erasure | Request deletion of your personal data where processing is no longer necessary or lawful | Written request to jilpub support — subject to legal retention requirements |
| Right to Object | Object to certain processing activities, including direct marketing | Opt out via Account Settings or contact support |
| Right to Data Portability | Receive your data in a structured, commonly used format for transfer to another service | Submit a written request to jilpub's Data Protection Officer |
| Right to Complain | Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated | File directly with the NPC through its official channels |
jilpub will respond to verifiable data rights requests within fifteen (15) business days of receipt. Where a request cannot be fulfilled — for example, because retention is required by law — jilpub will provide written reasons. Processing of data rights requests is provided free of charge for reasonable first requests; jilpub reserves the right to charge an administrative fee for manifestly unfounded or excessive repeat requests.
10 Security Measures
jilpub implements the following technical and organizational security measures to protect your personal data:
- Encryption in transit: All data transmitted between your device and jilpub's servers is protected using TLS 1.2 or higher encryption protocols
- Encryption at rest: Sensitive personal data stored in jilpub's databases — including identity verification records and financial data — is encrypted using industry-standard algorithms
- Access controls: Access to personal data is restricted to jilpub employees and contractors who require it to perform their specific job functions, enforced through role-based access controls and multi-factor authentication for system access
- Password security: Player passwords are stored as salted cryptographic hashes and are not accessible in plain text to jilpub personnel
- Audit logging: Access to and processing of personal data is logged for security monitoring and audit purposes
- Penetration testing: jilpub's systems are subject to periodic security assessments to identify and remediate vulnerabilities
- Staff training: jilpub personnel who handle personal data receive training on data protection obligations and security practices
While jilpub applies industry-standard security measures, no system is entirely immune to risk. You also play a role in protecting your account — use a strong, unique password for jilpub, enable two-factor authentication, and never share your login credentials with anyone.
11 Children's Privacy
The jilpub Platform is strictly prohibited for individuals under 21 years of age, in accordance with PAGCOR regulations governing casino-style gambling in the Philippines. jilpub does not knowingly collect personal data from individuals under 21.
If jilpub becomes aware that an individual under the age of 21 has registered an Account or provided personal data to jilpub, it will immediately close the Account, forfeit any funds associated with it, and securely delete all personal data collected in connection with that Account to the extent not required to be retained for legal compliance purposes.
If you are a parent or guardian and believe your child has provided personal data to jilpub, please contact our support team immediately.
12 Third-Party Services and Integrations
The jilpub Platform integrates with third-party services to deliver its core functions. These include payment gateways (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), game content providers, identity verification services, and analytics platforms. Each of these providers operates under its own privacy policy and data processing terms.
Where jilpub shares personal data with third-party processors, jilpub ensures — through contractual data processing agreements — that those processors apply data protection standards consistent with the Data Privacy Act of 2012. Third-party processors are not permitted to use personal data received from jilpub for their own independent purposes.
jilpub does not control, and accepts no responsibility for, the privacy practices of external websites that may be linked from jilpub.cam. Players who follow external links do so at their own risk and should review the applicable privacy policies of those sites independently.
13 Data Breach Protocol
In the event of a personal data breach that is reasonably likely to give rise to a real risk of serious harm to affected individuals, jilpub will comply with the breach notification requirements of the Data Privacy Act and the NPC's breach notification rules, including:
- Notifying the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, to the extent practicable
- Notifying affected Players directly in the most expedient manner reasonably available, where the breach is likely to result in a real risk of harm to those individuals
- Conducting a breach assessment, containing the breach, and taking remedial action to prevent recurrence
- Documenting all data breaches, including those that do not require NPC notification, in jilpub's breach register
Notifications to Players will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures taken or proposed to address the breach. jilpub will provide a dedicated contact channel for affected Players to obtain more information.
14 Amendments to This Policy
jilpub may amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. The "Last Updated" date at the top of this page will be revised to reflect any material changes.
Where changes are material — meaning they affect how your personal data is used in a way that may impact your rights — jilpub will notify registered Players via their registered mobile number or email address before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy.
If you do not agree with the revised Privacy Policy, you may request Account closure in accordance with the procedure described in jilpub's Terms and Conditions.
15 Contact & Data Protection Officer
jilpub has designated a Data Protection Officer (DPO) in compliance with Section 21 of the Data Privacy Act and NPC Circular 16-01. If you wish to exercise your data rights, raise a privacy concern, or submit a data-related inquiry, you may contact jilpub through the following channels:
- Email: [email protected] — please mark your subject line "Data Privacy Request"
- Live Chat: Available 24 hours a day, 7 days a week via your jilpub Account dashboard
- Service Area: Serving Players across the Philippines including Metro Manila, Cebu City, Davao, Cagayan de Oro, Iloilo, Bacolod, and all other regions
Registered Players in the Philippines also have the right to lodge a complaint directly with the National Privacy Commission (NPC) if they believe their data rights under the Data Privacy Act have been violated.
For related policies, please also review the Terms & Conditions and Responsible Gaming Policy available on jilpub.cam.